Skip to content
  • SHOP
    • Wedding Dresses
    • Shop Vintage Bridal
    • Bridal Event Dresses
    • Bridal Separates
    • Wraps
    • Veils & Hairpieces
    • Handbags
    • Jewlery
  • STYLE
    • Veils
    • Hairpieces
    • Shop Vintage Hairpieces
    • Wraps & Cover Ups
    • Bags
    • Jewlery
  • DESIGN & FIT
    • Alterations
    • Heirlooms Reimagined
    • Custom Design
    • Cleaning & Preservation
  • APPOINTMENTS
  • ABOUT
  • Log in
  • Facebook
  • Pinterest
  • Instagram
Cart
VISIT OUR NEW RAVENSWOOD LOCATION
Silver Moon Silver Moon
  • SHOP
    • Wedding Dresses
    • Shop Vintage Bridal
    • Bridal Event Dresses
    • Bridal Separates
    • Wraps
    • Veils & Hairpieces
    • Handbags
    • Jewlery
  • STYLE
    • Veils
    • Hairpieces
    • Shop Vintage Hairpieces
    • Wraps & Cover Ups
    • Bags
    • Jewlery
  • DESIGN & FIT
    • Alterations
    • Heirlooms Reimagined
    • Custom Design
    • Cleaning & Preservation
  • APPOINTMENTS
  • ABOUT
Log in Search Cart
Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts

Return Policy

 

Return Policy

 Silver Moon wants you to be completely satisfied with your purchase. In case you are not, we will gladly accept returns and exchanges on many new items.

  • Merchandise must be returned within (14) days of delivery
  • Merchandise must not be worn, washed, or altered, and must be free of stains
  • Merchandise must have all tags attached and be in its original packaging (Accessories not returned in original condition may be refused)
  • Most returns process within (1) week of receipt of items 
  • Shipping charges apply and are non-refundable

NO RETURNS OR EXCHANGES WILL BE ACCEPTED FOR ITEMS MARKED FINAL SALE, SPECIAL ORDER, ONE OF A KIND and VINTAGE.

PLEASE MAIL RETURNS TO SILVER MOON:

1802 W. Berteau #209

Chicago, Il 60613

773.235.5797

NOTE:  Customer is responsible for return shipping costs. Silver Moon is not responsible for any lost or damaged incoming packages. Insuring your return is highly suggested.

 

 

 


 

 

 

 

Invalid password
Enter
  • Facebook
  • Pinterest
  • Instagram

Shopping Cart by Shopify

COMPANY

  • About Us
  • Our Services
  • Store & Alteration Hours
  • Location
  • Press
  • Wholesale

CUSTOMER CARE

  • About Us
  • Hours
  • Schedule Your Appointment
  • FAQ
  • Wholesale

STAY IN TOUCH

Subscribe and receive special offers, updates on the newest items and collections

  • Facebook
  • Pinterest
  • Instagram

Shopping Cart by Shopify

Become a Silver Moon Insider Today

Enjoy FREE US shipping

Receive exclusive offers and new arrivals